Promotional Terms & Conditions

All charges are inclusive of 8% GST and will be adjusted according to the prevailing GST rates

All promotions are only applicable where the relevant plan or line is registered to an individual i.e. a customer identifiable via NRIC or FIN

Unlimited Weekend Data Add-on Promotion

• Free 3 months Unlimited Weekend Data Add-on (“Data Add-on”) Promotion is valid for new sign-ups to Bespoke Flexi and Bespoke Contract :
• The promotion is provisioned at the point of sign-up / port-in.
• Thereafter, prevailing subscription charges of $6.06 will apply.
• Subscription and promotion will not be pro-rated under any circumstances.
• Customers who choose to subscribe to the Add-on at a later point will not enjoy the promotion.
• Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
• Promotion cannot be exchanged for any benefit-in-kind.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  
  Unlimited Weekend Data and $10 Talktime & SMS Pack Promotion
  
• Promotion is applicable for new sign-ups and change of plan to any Bespoke SIM-only.
• To enjoy the free Unlimited Weekend Data Add-on and $10 Talktime & SMS Pack promotion, you must subscribe for both add-ons together upon sign up/re-contract.
• Prevailing subscription for Unlimited Weekend Data Add-on and $10 Talktime & SMS Pack of $6.06 per month and $10.10 per month will apply respectively after the promotion.
• Promotion is valid till further notice.
• There is no pro-ration of subscription and promotion under any circumstances.
• Customers who choose to subscribe to one or both of the Add-ons at a later point will not enjoy the promotion.
• You may unsubscribe for these add-ons via My M1+ App only. The discounts for both add-ons will cease upon termination of either Add-on.
• Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
• Promotion cannot be exchanged for any benefit-in-kind.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
• Unlimited Weekend Data is applicable for local usage only and is not applicable for Data Passport.
• Promotional Data will only be effective from the time of activation and will not offset any excess data charges incurred prior to activation time.
• Free unlimited local data will apply from Saturday 0000 to Sunday 2359. “Unlimited” data usage is restricted to reasonable personal use locally, and for non-commercial purposes only. Fair usage policy of 10GB local data applies. When daily usage exceeds 10GB, speed limit of 1Mbps will be imposed. The speed limit will be lifted at 00:00 hours the next day. For avoidance of doubt, our Traffic Management Policy available at m1.com.sg/tmp will apply.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  
  Free Caller Number Display Promotion
• Free 3 months Caller Number Display is valid for new customers on Bespoke Flexi and Bespoke Contract till further notice:
• Free 3 months promotion is provisioned at the point of sign-up / port-in.
• Thereafter, prevailing subscription charges of $5.40 will apply, and will not be pro-rated under any circumstances.
• Customers who choose to subscribe to the Add-on at a later point will not enjoy the promotion.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  
  Waiver of new line registration fee & SIM card fee
  
• Waiver of new line registration fee, SIM card fee is valid for new sign-ups on Bespoke Flexi, Bespoke Contract and Bespoke SIM-only.
• Promotion is valid online till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  
  Free Delivery
  
• Free delivery is valid for online new sign-ups and recontract to Bespoke Flexi, Bespoke Contract and Bespoke SIM-only.
• Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
• Promotion cannot be exchanged for any benefit-in-kind.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  
  50% off Bundle Packs
  
• 50% off Bundle Packs Promotion is valid for new sign-ups and re-contracts to Bespoke Contract.
• For eligible customers, 50% off monthly subscription of Bundle Packs will be valid at point of sign up, re-contract or change of bill plan.
  – $10 Bundle Pack: $5.04/mth (U.P. $10.10/mth)
  – $20 Bundle Pack: $10.10/mth (U.P. $20.19/mth)
  – $50 Bundle Pack: $25.23/mth (U.P. $50.47/mth)
• 50% off Bundle Pack is not transferable.
• Customer will not be entitled to the Bundle Pack discount in the event he/she changes his/her mobile plan to a non-eligible plan.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  
  Bespoke SIM-only 12GB + 88GB Promotion
  
• Promotion is applicable for new sign-ups, recontract and change of plan to Bespoke SIM-only 12GB plan only.
• Free 88GB is valid on 12GB plan.
• Bespoke SIM-only 12GB + 88GB comes with a $5.20 discount.
• Promotion will cease upon cessation of Bespoke SIM-only plan, which include change of plan to another data bundle.
• The free 88GB is for local data usage and can be used for Data Passport (capped at 10GB).
• Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
• Promotion cannot be exchanged for any benefit-in-kind.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  
  Bespoke SIM-only 30GB + 120GB Promotion
  
• Promotion is applicable for new sign-ups, recontract and change of plan to Bespoke SIM-only 30GB plan only.
• Free 120GB is valid on 30GB plan.
• Bespoke SIM-only 30GB + 120GB comes with a $6.24 discount.
• Promotion will cease upon cessation of Bespoke SIM-only plan, which include change of plan to another data bundle.
• The free 120GB is for local data usage and can be used for Data Passport (capped at 10GB).
• Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
• Promotion cannot be exchanged for any benefit-in-kind.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  
  Free 12 months FoneCare+ Lite Promotion
  
• 12 months FoneCare+ Lite is applicable for new sign-ups and recontract on Bespoke SIM-only 150GB plan (Bespoke SIM-only 30GB + 120GB). 
• Promotion is valid till further notice. 
• For full terms and conditions of FoneCare+ Lite, please click here.
• Eligible customers will receive via a welcome SMS with a link to enrol their device via SmartScan. (To successfully enroll in FoneCare+ Lite, your device must be in good condition and pass the SmartScan.)
• All redemptions will be issued after service activated and line must be active at the point of redemption unless otherwise stated. The redemption link will be sent via SMS by the 6th business day from date of purchase. 
• Termination of the service line during the 12-month promotion period will result in the termination of FoneCare+ Lite for subsequent months. 
• Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name. 
• By taking up this consumer promotion, CORI customers will exit from M1 Corporate Individual (CORI) Scheme and CORI benefits/discount will cease. 
• Promotion is limited to one redemption per line and not transferable. 
• Premiums are subject to availability of stock and available while stocks last. M1 reserves the right, but shall in no event be obliged, to substitute the premium (as may be applicable) with a product of similar value at its sole discretion without prior notice. 
• Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions. 
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  
  Handset Promotion on Bespoke Flexi

• Handset Promotion is applicable for Bespoke Flexi. Discount comprises of:
  
• - Additional $200 off for new and existing customers. Applicable to selected devices: Samsung Galaxy Z Flip4/Fold4, Nothing Phone 2,Vivo V27, Huawei P60, OPPO Reno7 Z, OPPO Reno10, OPPO Reno10 Pro, OPPO Reno10 Pro+, Redmi Note 12 Pro+ with Robot Vacuum S10. Additional $100 off for new and existing customers for all other devices
  - Additional $420 off for new and existing customer who signs up for Oppo Find X5 Pro 5G
  - Additional $300 off for new and existing customer who signs up for Samsung Galaxy Flip 5 and Fold 5
  - Additional $200 off for new and existing customer who signs up for Huawei P60 Pro, Samsung S23 Series
  - Additional $100 off for new and existing customer who signs up for Oppo Find N2 Flip, Xiaomi 13 Pro, Vivo V27 and Nothing Phone (2)
  - Additional $50 off for new and existing customer who signs up for Oppo Reno 10 Series- Additional $150 off for new and existing customer who signs up for Nothing Phone (1)
• Promotion cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for this Promotion will not be refunded and cannot be used to offset other promotions.
  
  $120/$160 Overtrade for Samsung Galaxy Z Flip4 & Z Fold4
  
• Additional $120 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with Samsung Galaxy Z Flip4 128GB/256GB/512GB and additional $160 trade-in value on Samsung Galaxy Z Fold4 5G 256GB/512GB/1TB at all M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.
• Promotion is valid from 5 June to 31 July 2023 (both days inclusive).
• Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.
• Promotion is limited to one redemption per new line sign-up or re-contract.
• This program is available at all M1 Shops and online trade-in website - https://m1.com.sg/onlinetradein
• M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
• M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
  
  Additional $450 Discount for Samsung Samsung Z Flip4 Series devices on Bespoke Flexi plans
  
• Additional $450 off on selected Samsung Handsets promotion is valid with any sign up on Bespoke Flexi plans.
• Promotion is valid for Samsung Galaxy Z Flip4 between 13 June to 31 July 2023
• Promotion is not transferable and is only valid on the line which the handset is purchased with.
• Promotion is limited to one redemption per new line sign-up or take-up of Bespoke Flexi.
• M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
• M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
  
  Additional $550 Discount for Samsung Samsung Z Fold4 Series devices on Bespoke Flexi plans
  
• Additional $550 off on selected Samsung Handsets promotion is valid with any sign up on Bespoke Flexi plans.
• Promotion is valid for Samsung Galaxy Z Fold4 between 13 June to 31 July 2023
• Promotion is not transferable and is only valid on the line which the handset is purchased with.
• Promotion is limited to one redemption per new line sign-up or take-up of Bespoke Flexi.
• M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
• M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
  
  True 5G Offer
  
• All new sign up and recontract of our Bespoke plans will now be able to enjoy 5G connectivity for FREE with our 5Go Access.
• Bespoke Contract and Bespoke Flexi customers will enjoy 12 months of FREE 5G and thereafter enjoy at discounted price of $2.03. per month until further notice (U.P. $5.04)
• Bespoke SIM only and Family Plan customers will enjoy 6 months of FREE 5G and thereafter enjoy at discounted price of $2.03 per month until further notice (U.P. $5.04)

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